Dear Faulkner Chevrolet Customer,
As 2025 draws to a close, I wanted to take a moment on behalf of the entire Faulkner Chevrolet team to express our sincere gratitude. We know you have many choices when it comes to your automotive needs, and we are truly honored that you chose us—whether it was for a new or pre-owned purchase, your routine servicing needs, or for expert advice and parts. Working with you and serving our community remains the highlight of our year.
The past year has been one of tremendous growth, both in terms of the number of customers we’ve had the pleasure of serving and within our own team. To ensure we continue to provide you with the very best experience, we’ve made some exciting organizational changes that reflect our commitment to developing talent and enhancing customer service.
Recognizing Our Evolving Team
We are thrilled to celebrate several internal transitions and promotions:
- Joe Bahling has moved from our Sales Team to take on the important role of New Car Sales Manager.
- Bobby Sweeney has transitioned from New Car Sales Manager to lead the pre-owned experience as our Used Car Sales Manager.
- Ashley Todt has stepped up from Internal Advisor to become a dedicated Customer Service Advisor.
- Lovina McClure is moving from her role as Cashier to join the Service team as an Internal Advisor.
- In our shop, we welcome Joe Howard to the Internal Team, while Mark Bartlett moves from Internal Cars to focus on our Customer Cars.
- We are also excited to see Matt Soslow advance from Apprentice to join the Internal Team, and Jason Buchter move from the Parts Counter to the essential position of Logistics Parts Coordinator.
These changes reflect our deep commitment to internal growth and ensuring our leadership and advisory teams are strong and focused on you.
Welcoming New Faces to the Faulkner Family
We are equally excited to introduce the newest members who have joined our team throughout 2025:
- Service & Support: We’ve strengthened our Service Drive with Coty Fox as a new Service Advisor and Chastity Aponte as our new Cashier.
- Sales Team: Please join us in welcoming Tom Dang, who moved from Sales to our new Sales BDC role, along with new Sales Professionals Tim Ryan and Vincent Mench.
- Parts & Operations: We welcome Paul Koneck to Parts Counter Sales. Our logistics team, which helps us secure and deliver vehicles efficiently, has grown significantly with new Dealer Trade Drivers: Jeffrey Armold, Jim Maley, Kevin Mowrer, and Robert Schlosser.
A Farewell and a Warm Welcome in Service
This time of year also brings a bittersweet announcement. After a long and incredibly successful career, our beloved Service Manager, Dean Green, will be officially retiring on December 31st, 2025. Dean has been a cornerstone of Faulkner Chevrolet, and we wish him all the best in a well-deserved retirement.
As Dean steps away, we are excited that Dale Bender will be taking the reins as the new Service Manager. Dale is a highly experienced member of the team, and we are confident he will continue Dean’s legacy of exceptional service and customer care.
From all of us at Faulkner Chevrolet, thank you once again for your loyalty and for being a valued part of our family. We wish you and your family a healthy, happy, and prosperous New Year. We look forward to seeing you in 2026!
Sincerely,
Chad Berger
President & General Manager
Faulkner Chevrolet
To our Valued Customers, Colleagues, and the Faulkner Chevrolet Family,
It is with a heart full of gratitude and a touch of bittersweet emotion that I announce my retirement as Service Manager of Faulkner Chevrolet, effective December 31, 2025.
For many years, this dealership has been more than just a workplace—it has been a second home, and the team and our customers have truly become like family. I want to extend my deepest, most sincere thanks to you, our loyal customers. Your trust in me and in the Faulkner service team has been the greatest reward of my career. Providing you with reliable, honest service has been my daily focus, and I cherish the relationships we’ve built – as this will continue with my successor.
To the incredible Service Team, Technicians, the Parts team, and the entire Faulkner Chevrolet dealership, thank you is not enough. You are the engine that drives this department. Your dedication, professionalism, and hard work, often behind the scenes, have made this Service Department the successful operation it is today. I am profoundly proud of the quality of work and the level of care you provide every day.
While it’s sad to say goodbye to the daily routine and the camaraderie we share, I’m also excited about the adventures ahead. My wife and I are looking forward to putting some serious miles on our RV, traveling extensively, and spending lots of quality time with our adult children and, most importantly, our growing crew of grandchildren!
I am delighted to introduce the person who will be stepping into this role. I have complete confidence in Dale Bender, who will officially take over as Service Manager starting January 1, 2026. I know Dale is committed to upholding the standards of excellence and customer care you have come to expect from Faulkner Chevrolet.
Thank you again for an incredibly successful and rewarding journey. I wish you all safe travels, happy driving, and the very best for the future.
Warmly,
Dean Green
Service Manager
Faulkner Chevrolet (Retiring)
Faulkner Chevrolet of Lancaster is proud to announce its partnership with the School District of Lancaster for the 3rd annual School Supply Drive. School Supplies are being accepted until August 31st.
Faulkner Chevrolet has set up multiple ways for the community to contribute:
- Online Donations: A direct link to a curated Amazon Wishlist is available, making it simple to purchase and ship supplies directly to the dealership. Visit www.FaulknerChevroletLancaster/school-supply-drive to view the Amazon Wishlist.
- In-Person Drop-Off: Drop your donations at two convenient locations within the dealership: the Showroom or the Service Drive during regular business hours.
Requested items include backpacks, notebooks, pens, pencils, folders, and other essential classroom materials.
The drive is an excellent opportunity for Lancaster residents and businesses to come together and support their local schools. Faulkner Chevrolet encourages everyone to consider donating and helping to give students a fresh and confident start to the school year. If your business or organization would also like to contribute, reach out to Eileen Culp at: eculp@faulknerchevrolet.com.
Faulkner Chevrolet Lancaster is proud to announce its annual Blood Drive, continuing its vital partnership with the Penn Medicine Lancaster General Health Blood Donor Center. The event aims to collect life-saving blood donations to support patients at Lancaster General Hospital, the Women and Babies Hospital, and the Barshinger Cancer Center.
The blood drive will take place on Tuesday, July 22nd, 2025, from 1:00 PM to 6:00 PM in the Showroom located at Faulkner Chevrolet Lancaster, located at 2000 Bennett Ave, Lancaster, PA 17601. “We are honored to once again host the annual blood drive and support our local community through this crucial initiative,” said President & General Manager, Chad Berger. “Donating blood is a simple act that can make an extraordinary difference in someone’s life, and we encourage everyone who is able to join us in supporting Penn Medicine Lancaster General Health.”
To ensure a smooth and safe donation process with a limited number of donors in the building at any given time, prospective donors are encouraged to sign up online. Donors can sign up at the available appointment times at: http://www.FaulknerChevroletLancaster/GiveBlood. When registering, please use the code 249616. Snacks will be provided graciously by Wegman’s in Lancaster.
Blood donations are constantly needed for surgeries, cancer treatments, chronic illnesses, and traumatic injuries. By participating in this blood drive, individuals can directly contribute to the health and well-being of their neighbors in the Lancaster area.
For inquiries, please contact Eileen Culp at 717-723-5240 and eculp@faulknerchevrolet.com or to register, visit: http://www.FaulknerChevroletLancaster.com/GiveBlood.
As the weather warms up and you start planning those spring and summer road trips, there’s one crucial aspect of your vehicle you shouldn’t overlook: your tires. Winter can be harsh on tires, with cold temperatures and potentially icy or salted roads leading to wear and tear. Now that spring has arrived, it’s the ideal time to assess your tires’ condition. Worn tires can significantly impact your vehicle’s safety, performance, and fuel efficiency. Don’t wait for a problem to arise – proactive tire maintenance and replacement when necessary will ensure a smoother, safer, and more enjoyable driving experience for all your upcoming adventures.
To help you get road-trip ready, Faulkner Chevrolet of Lancaster is thrilled to announce our Buy 3 Get 1 for $1 Tire Sale! For a limited time, when you purchase any three eligible tires from selected brands, you’ll get the fourth tire for just $1! This is an incredible opportunity to equip your vehicle with a brand-new set of tires at a fraction of the cost. New tires offer numerous benefits, including enhanced traction for better handling and braking, especially on wet roads. They also contribute to improved fuel economy and a more comfortable ride by reducing road noise and vibrations. This offer is valid through May 31, 2025, so don’t delay in taking advantage of these significant savings.
When it comes to updating your vehicle’s tires, Faulkner Chevrolet of Lancaster should be your first and only stop. Here are three compelling reasons why:
– Expert Advice and Selection: Our knowledgeable Tire Center team is dedicated to helping you find the perfect tires for your specific vehicle, driving habits, and budget. We carry a wide range of top-quality tire brands to ensure optimal performance and safety. Our experts can answer all your questions and guide you through the selection process, ensuring you make an informed decision.
Certified Installation and Service: At Faulkner Chevrolet, your tires will be installed by our certified technicians who have the expertise and equipment to do the job right. Proper installation is crucial for tire longevity and performance. We also offer a range of tire services, including rotations, balancing, and alignments, to help you maximize the life of your new tires and maintain optimal vehicle handling.
– Unbeatable Value and Convenience: Our Buy 3 Get 1 for $1 sale offers exceptional value, making it more affordable than ever to invest in new tires. Additionally, our convenient location in Lancaster and flexible service hours make it easy to schedule your tire replacement at a time that works best for you. We strive to provide a hassle-free experience from selection to installation.
– Don’t let worn tires compromise your safety and driving enjoyment this spring and summer. Visit Faulkner Chevrolet of Lancaster today to take advantage of our incredible Buy 3 Get 1 for $1 Tire Sale. Our friendly team is ready to help you find the perfect tires for your vehicle and get you back on the road with confidence. Remember, this offer ends on May 31, 2025 – so act now and experience the difference a new set of tires can make!
Streamline Your Business with Faulkner Chevrolet Lancaster’s GM Wholesale Parts Program
For independent repair shops and fleet managers in and around Lancaster, Pennsylvania, sourcing reliable, high-quality GM parts is crucial for efficient operations. Faulkner Chevrolet Lancaster understands this need and offers a streamlined wholesale parts program designed to simplify your purchasing process. We provide access to a vast inventory of genuine GM parts, ensuring your repairs are done right the first time, every time. Forget the hassle of chasing down obscure components or dealing with questionable aftermarket alternatives. With Faulkner Chevrolet Lancaster, you gain a direct line to the parts you need, backed by the expertise of our experienced team.
Ease of purchase is paramount to our wholesale program. We recognize that your time is valuable, and we’ve implemented systems to make ordering as seamless as possible. Whether you prefer to place orders online, via phone, or in person, our team is ready to assist you. We offer competitive wholesale pricing, tailored to your business needs, and efficient delivery options to minimize downtime. Our goal is to be your trusted partner, providing the parts you require with the speed and convenience you demand. Our knowledgeable parts specialists can also provide valuable insights and assistance, helping you identify the correct components and troubleshoot complex repairs.
Choosing genuine GM parts from Faulkner Chevrolet Lancaster offers significant benefits for your business. Using OEM parts ensures a perfect fit and optimal performance, minimizing the risk of comebacks and enhancing customer satisfaction. This translates to increased efficiency, reduced labor costs, and a reputation for quality workmanship. By utilizing our wholesale program, you can consistently deliver superior service, building trust and loyalty with your clientele.
Furthermore, leveraging our wholesale parts program allows you to maintain a consistent supply of essential components, reducing inventory holding costs and improving cash flow. By partnering with Faulkner Chevrolet Lancaster, you gain access to a reliable source for all your GM parts needs, allowing you to focus on what you do best: providing exceptional automotive service. We’re committed to supporting your business’s growth by providing the tools and resources you need to succeed.
In essence, Faulkner Chevrolet Lancaster’s wholesale parts program is more than just a parts supplier; we’re a strategic partner dedicated to your success. Experience the difference of working with a team that understands your needs and delivers the quality and efficiency you deserve. Contact our parts department today to learn more about how we can help your business thrive.
Thank You for a Remarkable 2024 — Wishing You a Joyous Holiday Season and a Bright New Year
As 2024 draws to a close, we at Faulkner Chevrolet want to take a moment to express our sincere gratitude for your continued trust and support. Your choice to purchase, service, or simply visit our dealership has been an honor.
Throughout the year, we’ve strived to provide you with exceptional service, innovative vehicles, and a welcoming environment. Your satisfaction is our ultimate goal, and we’re committed to exceeding your expectations.
As we look forward to 2025, we wish you and your family a joyous holiday season and a prosperous New Year. May the coming year bring you happiness, health, and success.
Thank you once again for being a part of the Faulkner Chevrolet family.
Sincerely,
Chad Berger
President & General Manager
Faulkner Chevrolet
The 2025 Chevrolet Equinox isn’t just a car; it’s your ticket to explore the charming landscapes and vibrant culture of Lancaster County, Pennsylvania. With its sleek design, powerful performance, and advanced technology, the Equinox is the perfect vehicle to accompany you on your next adventure.
Discover Lancaster County’s Hidden Gems
Once you’ve secured your new Equinox from Faulkner Chevrolet, you’re ready to embark on a journey through Lancaster County. Here are a few must-visit destinations:
• Dutch Wonderland Family Amusement Park: This magical park is a perfect place for families. With thrilling rides, captivating shows, and enchanting characters, Dutch Wonderland promises a day of fun for all ages.
• The Amish Farm and House: Step back in time and experience the simple life of the Amish people. Explore the historic farm, witness traditional crafts, and savor delicious homemade meals.
• Lancaster Central Market: This bustling market is a foodie’s paradise. Indulge in fresh produce, artisanal cheeses, handcrafted chocolates, and international cuisine.
• The Kitchen Kettle Village: Immerse yourself in a charming village filled with shops, restaurants, and bakeries. Sample delectable treats, browse unique gifts, and witness the artistry of local artisans.
Why the 2025 Equinox is the Perfect Companion
The 2025 Equinox is designed to enhance your driving experience. With its spacious interior, advanced safety features, and fuel-efficient engine, you can explore Lancaster County with confidence.
• Spacious Interior: Comfortable seating for up to five passengers, ample cargo space, and plenty of legroom.
• Advanced Safety Features: Cutting-edge technology to keep you and your loved ones safe on the road.
• Fuel-Efficient Engine: Save money on gas and reduce your environmental impact.
Whether you’re a local or a visitor, the 2025 Chevrolet Equinox is the perfect vehicle to explore all that Lancaster County has to offer. Visit Faulkner Chevrolet today to learn more and take a test drive.
A Warm Thank You from Faulkner Chevrolet
As we approach the season of gratitude and reflection, I wanted to take a moment to express our sincere thanks for choosing Faulkner Chevrolet as your trusted automotive partner. Your continued support means the world to us.
From the moment you step foot on our lot to the day you drive off in your new or pre-owned vehicle, visit our Service Team or interact with our Parts Team, we are dedicated to providing you with an exceptional customer experience. We strive to offer top-quality vehicles, competitive pricing, and personalized service that exceeds your expectations.
Your trust in Faulkner Chevrolet means the world to us. We are committed to building lasting relationships with our customers and providing you with the highest quality products and services.
Once again, thank you for your continued support. We look forward to serving you for many years to come.
Our team is enjoying the day with family and friends and we hope you are as well.
Happy Thanksgiving,
Chad Berger
President & General Manager
Faulkner Chevrolet
Hit the Road Safely This Thanksgiving
Thanksgiving is a time for family, friends, and gratitude. As you prepare to hit the road for your holiday travels, it’s important to ensure your vehicle is ready for the journey. A well-maintained car can make all the difference in ensuring a safe and stress-free trip.
Pre-Trip Vehicle Check-Up
Before embarking on your Thanksgiving road trip, take the time to perform a thorough vehicle inspection. Check your tire pressure, tread depth, and overall condition. Ensure your windshield wipers are in good working order, especially if you’re traveling through areas prone to rain or snow. Also, inspect your headlights, taillights, and turn signals to ensure they’re functioning properly.
Don’t Forget Your Fluids
Don’t overlook the importance of checking your vehicle’s fluids. Ensure your engine oil, coolant, and brake fluid levels are sufficient. Low fluid levels can lead to serious mechanical issues, so it’s crucial to keep them topped off.
Safe Driving Tips
• Buckle Up: Always wear your seatbelt, and ensure all passengers do the same.
• Avoid Distractions: Keep your eyes on the road and your hands on the wheel.
• Drive Defensively: Be aware of other drivers and anticipate potential hazards.
• Take Breaks: If you’re driving long distances, take regular breaks to rest and refuel.
• Plan Your Route: Use a GPS navigation system or a map to plan your route and avoid traffic congestion.
By following these tips and taking the time to prepare your vehicle, you can ensure a safe and enjoyable Thanksgiving road trip. Remember, if you have any questions or concerns about your vehicle’s condition, don’t hesitate to consult the experts at Faulkner Chevrolet’s Service Department.
Safe travels and Happy Thanksgiving from our family to yours!
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